Value Driver Metrics
Configure and track business value delivered by AI usage across departments.
Value driver metrics connect AI consumption to business outcomes — enabling the Value Delivered KPI on the Dashboard and department-level value trends.
Access
Open Finops Config → Value driver Metrics.
Purpose
While Telemetry Data shows raw cost and tokens, value driver metrics answer: what did this AI usage produce for the business?
Examples include tickets resolved, documents generated, revenue influenced, or hours saved — defined per your tenant's FinOps configuration.
Dashboard integration
The Value Delivery Trend chart on the dashboard uses these metrics. Switch between department tabs (Overall, Engineering, Finance, Sales, Marketing, Legal, Support) to compare teams.
Workflow
- Define value driver formulas or mappings in Value driver Metrics.
- Ensure applications tag requests with department and agent metadata (via headers or query params where supported).
- Review results on the Dashboard and reconcile with Telemetry Data.
Related
- Dashboard — Value Delivered and Value Delivery Trend
- Organization — department hierarchy for attribution